BV88's Privacy Policy

BV88 (bundles.bv88.onl) is a trusted online gaming platform in Bangladesh. We take our players' privacy seriously. This Privacy Policy explains what personal information BV88 collects, how it is processed, and what rights you have.

This Privacy Policy applies to BV88's website, mobile site, and all associated digital services. By creating an account or using our services, you are considered to have accepted this Privacy Policy.

We adhere to international data protection standards and never sell your information to third parties. BV88 believes that transparency and trust are the foundation of any lasting relationship.

When you register and use our services at BV88, we may collect the following types of information:

We only collect information that is genuinely needed to provide our services. Collecting unnecessary data goes against BV88's policy.

BV88 uses your information only for specific, legitimate purposes. Under our Privacy Policy, the main reasons for using your data are:

• Account Management: To support registration, login, password recovery, and overall account security.
• Identity Verification (KYC): To meet legal obligations and prevent access by minors.
• Payment Processing: To process secure deposits and withdrawals.
• Customer Service: To address your questions and resolve any complaints.
• Fraud Prevention: To detect and prevent suspicious activity.
• Promotional Communications: To notify you about bonuses, offers, and updates (only with your consent).
• Service Improvement: To analyze user experience and improve the platform.
• Legal Compliance: To comply with regulatory requirements.

BV88 never sells your personal information to third parties. However, there are limited circumstances where sharing data may be necessary:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to complete a transaction.
• Game Provider: Providers such as Pragmatic Play and Evolution Gaming use certain data to operate their games — they are also bound by our privacy standards.
• Legal Authorities: We may be required to share information in accordance with a court order or applicable government law.
• Audit Body: Limited information may be shared during license renewal or third-party audits.

Data is not shared for any purpose beyond those listed above. We have data protection agreements in place with all third-party partners.

BV88 uses cookies to enhance your experience on the website and to keep our services running smoothly. Cookies are small text files stored in your browser.

• Essential Cookies: Used to maintain your login session and ensure security. The site cannot function properly without these.
• Performance Cookies: Analyzes which pages are visited most and how quickly the site loads.
• Functionality Cookies: Helps remember your language preference and other settings.
• Analytics Cookies: Used to understand site traffic and user behavior.

You can block or delete cookies through your browser settings. However, doing so may affect the functionality of certain features on the site.

BV88 applies internationally recognized technical and administrative safeguards to protect your personal information. Data security is at the core of our Privacy Policy.

• 256-bit SSL Encryption: All data transmission is carried out over encrypted connections.
• Firewall Protection: Advanced firewall and intrusion detection systems are active around the clock.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Regular Security Audits: Regular security audits are conducted by independent third parties.
• Data Minimization: Only the information that is necessary is collected and stored.
• Auto Logout: Your session will automatically log out after a period of inactivity.

BV88 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration the account is active, and up to 5 years after closure as required by law.
• Transaction Records: A minimum of 5 years, as required by financial regulatory rules.
• KYC Documents: 3–5 years after account closure.
• Log Files & Session Data: Typically 90 days to 1 year.
• Gaming History: For as long as the account remains active.

Once the retention period ends, your data is securely deleted or anonymized so it can no longer be linked back to you.

Under BV88's Privacy Policy, you have several important rights regarding your personal information:

To exercise any of these rights, please contact the BV88 support team. We will aim to respond within 30 days of receiving your request. Please note that some data may not be deletable due to legal obligations.

BV88 strictly prohibits providing services to anyone under 18. We take the protection of minors' privacy very seriously.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor will be closed immediately.
• We do not knowingly collect or store any data from individuals under the age of 18.
• Parents can report any suspicious account to us.

BV88 may update this Privacy Policy from time to time. When significant changes are made:

• A notification will be sent to your registered email address.
• Notifications will be visible once you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Re-consent may be requested for significant changes.

Continued use of BV88 after any changes are made will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.

For any questions, concerns, or complaints regarding the Privacy Policy, please contact BV88's dedicated support team:

We take every complaint seriously and do our best to resolve it as quickly as possible. Your satisfaction and trust are our top priority.